Shipping Policies

At EUROTOPRIX , we strive to provide you with a fast, reliable and hassle-free delivery experience. Here's everything you need to know about our shipping policies.

Order Processing Times

1. Order Processing:

Orders are generally processed within 1-3 business days after payment confirmation.
Orders placed during weekends or holidays will be processed the next business day.

Options and Delivery Times

2. Delivery Methods: We offer several delivery options to suit your needs:

Standard Delivery: 5 to 10 working days
Express Delivery: 2 to 5 working days

3. Delivery Areas:

We deliver throughout Europe. For deliveries outside Europe, please contact our customer service at info@eurotoprix.com for more information.

Shipping Costs

4. Delivery Rates:

Shipping costs are calculated based on the weight and destination of your order. The exact cost of shipping will be displayed during the checkout process.

5. Free Shipping:

We offer free shipping on orders over a certain amount. Check our homepage or our current promotions for more details.

Order Tracking

6. Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your order via our order tracking page [here](link to order tracking page).

Delivery Problems

7. Delivery Delays:

If your order is delayed, we will notify you as soon as possible. You can also check the status of your order via our tracking page.

8. Lost or Damaged Order:

If your order is lost or damaged in transit, please contact us immediately at info@eurotoprix.com . We will endeavour to resolve the issue promptly.

Shipping Addresses

9. Accuracy of Address:

Please ensure that the delivery address provided is correct and complete. EUROTOPRIX cannot be held responsible for undelivered orders due to incorrect or incomplete addresses.

10. Changes to Address:

If you need to change your shipping address after placing your order, please contact us as soon as possible at info@eurotoprix.com . We will do our best to update your address before shipping.

Contact

11. Customer Service:

For any questions or concerns regarding shipping, please contact us at info@eurotoprix.com . Our customer service team is here to help you.